FlexNet Operations Software Delivery (ESD) is scheduled to move to the new infrastructure on June 2, 2024. As part of that move, the following changes to the FTP/SFTP file upload functionality will be required: To strengthen our security posture, transferring files directly to the root directory on FTP/SFTP Upload Server is will be discontinued. Existing files in the root directory will continue to be accessible post-migration. No new files can be uploaded to the root directory post-migration. Please refer to the FAQs article for more details about this change. When uploading files through SFTP, users may be presented with information on RSA host key changes. Producers can update the key and proceed with the upload. These changes are in effect in the Software Delivery (ESD) UAT environment and will take effect in Production as part of the Software Delivery (ESD) Production maintenance scheduled for June 2, 2024. If you have any questions, please reach out to Revenera Technical Support or your trusted Revenera contact. ... View more

FlexNet Operations Software Delivery (ESD) supports uploading file images to the upload server using FTP/SFTP. FlexNet Operations Software Delivery (ESD) is scheduled to move to the new infrastructure on June 2, 2024. As part of that move, changes to the FTP/SFTP file upload functionality will be required. Starting June 2, 2024, transferring files directly to the root directory will be discontinued and producers will need to transfer files to the upload sub-directory (or existing sub-directory) under the root directory. To assist with preparing Software Delivery (ESD) producers with the upcoming change, we’ve provided a list of FAQs. If you have any questions that are not covered in this list, please contact Revenera Technical Support or your trusted Revenera contact for further assistance. What is changing in Software Delivery (ESD)? FlexNet Operations Software Delivery (ESD) in Production is scheduled to migrate from the Revenera Data Center to the new AWS environment on June 2, 2024. As part of this migration, transferring files directly to the root directory using FTP/SFTP will no longer be supported. Will existing Software Delivery (ESD) data be migrated? Yes; files and sub-directories (including their contents) that exist in Software Delivery (ESD) Production will be migrated to the new AWS environment. Note: Producers can continue to create new sub-directories under root until May 31, 2024. These sub-directories will be migrated to the new AWS environment. How does this affect existing Software Delivery files and/or sub-directories in Production? Existing files and sub-directories under the root directory in Production will be migrated to the new AWS environment on June 2nd; however, Producers will not be able to make edits under the root directory. Please refer to the table below for more details:   Pre-Migration Post-Migration   Under Root Directory Under a Sub-Directory (including upload directory) Under Root Directory Under a Sub-Directory (including upload directory) Existing Files (created before migration) Existing files available for use Yes Yes Yes Yes Edit or remove existing files Yes Yes No Yes           Existing Sub-Directories (created before migration) Existing sub-directories available for use Yes Yes Yes Yes Edit or remove existing sub-directories Yes Yes No Yes             How does this affect new Software Delivery files and/or sub-directories in Production? New files and sub-directories cannot be created directly under the root directory. New files and sub-directories can be created under the upload directory (or existing sub-directories). Please refer to the table below for more details:   Pre-Migration Post-Migration   Under Root Directory Under a Sub-Directory (including upload directory) Under Root Directory Under a Sub-Directory (including upload directory) New Files (created on or later than June 2nd) Create new files N/A N/A No Yes Edit or remove files N/A N/A No Yes           New Sub-Directories (created on or later than June 2nd) Create new sub-directories N/A N/A No Yes Edit or remove sub-directories N/A N/A No Yes             How to prepare for the upcoming change? If the Software Delivery integration uploads files to a sub-directory under the root directory, no further action is required. If the Software Delivery integration uploads files directly under the root directory, producers should take the following steps: Discontinue uploading files directly under the root directory. Change the file upload process to transfer new files to the upload directory. Update the file retrieval path in Software Delivery integration to the upload directory under the root directory (see examples below). For ALM: Using Data Import Template: Update the ‘RetrieveFromLocation’ in the Load File Image data import template with the relative path to the file in the upload directory: upload/filename   Using Web Services: Update the ‘RetrieveFromLocation’ in the uploadFile web service with the full path to the file in the upload directory: upload/filename. Refer to the FlexNet Operations SOAP Web Services documentation for more information.   For LLM:  Using Converter Templates/Batch Transaction: Update the ‘RetrieveFromLocation’ in the Load File Image transaction file with the relative path to the file in the upload directory: upload/filename     ... View more

Revenera makes use of SSL certificates to protect the transmission of sensitive information in the use of FlexNet Operations Cloud applications. The certificates are installed and used on Revenera infrastructure for establishing a secure line of communication between you and the application. Revenera will gradually be changing from using Digicert-issued certificates to those issued by Amazon. The new certificates will have an entirely different certificate chain, up to and including the root certificate. The first Amazon-issued certificates will be deployed in Q4 2024. To avoid service disruptions with any integrations, please make sure to install the new certificates on your systems when they are available in UAT and test your integrations in UAT ahead of the November 12, 2024 deadline. UAT Environment Replacement Schedule LLM Producer Portal manageruat.flexnetoperations.com – October 15, 2024 ALM Producer Portal *.flexnetoperations.com – October 15, 2024 ALM/LLM Enterprise Portal *.flexnetoperations.com – October 15, 2024 Production Environment Replacement Schedule LLM Producer Portal manager.flexnetoperations.com – November 12, 2024 ALM Producer Portal *.flexnetoperations.com – November 12, 2024 ALM/LLM Enterprise Portal *.flexnetoperations.com – November 12, 2024 The compliance wildcard and subscribenet.com certificates will be updated at a later date. We will send out separate notifications when those dates have been finalized. NOTE: Please pay special attention to this notification if you have any integrations running against the FlexNet Operations service that use the endpoints above. These endpoints are used for most customer integrations, including web services and batch processing. Customers that use Revenera certificates for integration purposes can contact Revenera Technical Support for assistance. Information about Amazon Trust Services can be found here: https://www.amazontrust.com/repository/ If you have any questions, please contact Revenera Technical Support or your trusted Revenera contact for assistance. ... View more

Join us for this month’s Software Monetization Office Hours on May 21st at 9:00 AM PDT as Victor DeMarines (VP of Product Management) and Ravi Trivedi (Senior Product Manager) take you through the latest Software Monetization Roadmaps. You can expect updates for the following: FlexNet Operations roadmap FlexNet Licensing (Publisher and Embedded) roadmap To sign up for this event, click the link below: Register for this session Or you can register for the Software Monetization Office Hours series to automatically be invited to future sessions. (NOTE: If you've already registered for this series, you should have already received your automatic registration confirmation. Please check your inbox for an email from events@revenera.com.) Register for the series We look forward to seeing you there! ... View more

Join us for this month’s Software Monetization Office Hours on May 21st at 9:00 AM PDT as Victor DeMarines (VP of Product Management) and Ravi Trivedi (Senior Product Manager) take you through the latest Software Monetization Roadmaps. You can expect updates for the following: FlexNet Operations roadmap FlexNet Licensing (Publisher and Embedded) roadmap To sign up for this event, click the link below: Register for this session Or you can register for the Software Monetization Office Hours series to automatically be invited to future sessions. (NOTE: If you've already registered for this series, you should have already received your automatic registration confirmation. Please check your inbox for an email from events@revenera.com.) Register for the series We look forward to seeing you there! ... View more

Join us for this month’s Software Monetization Office Hours on May 21st at 9:00 AM PDT as Victor DeMarines (VP of Product Management) and Ravi Trivedi (Senior Product Manager) take you through the latest Software Monetization Roadmaps. You can expect updates for the following: FlexNet Operations roadmap FlexNet Licensing (Publisher and Embedded) roadmap To sign up for this event, click the link below: Register for this session Or you can register for the Software Monetization Office Hours series to automatically be invited to future sessions. (NOTE: If you've already registered for this series, you should have already received your automatic registration confirmation. Please check your inbox for an email from events@revenera.com.) Register for the series We look forward to seeing you there! ... View more

The FlexNet Embedded 2024.05 release is available for download from the Product and License Center. The FlexNet Embedded 2024.05 release includes enhancements and issue fixes for the Cloud Licensing Service (CLS) and local license server. For more information, please refer to the FlexNet Embedded license server 2024.05 Release Notes available for download on the Product and License Center. ... View more

Join us for this month’s SCA Office Hours on May 16, 2024 at 9AM PDT as Venkat Donga (Product Management Director) presents the Code Insight 2024 R2 release highlights and latest SCA roadmap. Click the link below to sign up for this event: Register for this session Or you can register for the Software Composition Analysis Office Hours series to automatically be invited to all future sessions. (NOTE: If you've already registered for this series, you should have already received your automatic registration confirmation. Please check your inbox for an email from events@revenera.com.) Register for the series We look forward to seeing you there! ... View more

Introduction This article provides a running list of currently known changes present in Reporter 4.3. The new Reporter version is scheduled to be available in FlexNet Operations environments on the following dates: UAT: April 9, 2024 (available now) Production: May 12, 2024 (target date) Feature Use Cases Below is a list of Reporter changes we've identified in version 4.3, currently available in UAT.   The list is a summary and details can be found in the Reporter User Guide (ALM or  LLM) Time Zone  In version 4.2, the default time zone was Pacific Time. This has changed to UTC in version 4.3. You can change the time zone settings to ensure that scheduled objects are processed in the time zone you are working in.  See "Default Locale and Time Zone" in Reporter User Guide. The scheduled data refreshes have not changed. Object Organization  Object organization has changed significantly in version 4.3.  In version 4.2, personal folders were in the My Documents drawer; public folders were in the Folders drawer. In version 4.3, you access both folder types from the Folders tile.  See "Object Organization In Reporter" in the Reporter User Guide.   The interface for scheduling reports has changed significantly in version 4.3.   See "Scheduling Reports" in the Reporter User Guide. Date Format on Instance Time  Instances of scheduled reports are easily accessed on the Home tab in version 4.3.    To filter for these scheduled instances, you can add a date range under Instance Time with the dd/mm/yyyy format.  There is not an option today to change the format from dd/mm/yyyy to mm/dd/yyyy or other formats.   Export Option  In version 4.2, you could choose between export to Excel in .XLS and .XLSX format. In version 4.3, Excel documents are exported to .XLSX only.  Last Refresh Date Display In version 4.2, the document's last refresh date was displayed in the lower right corner on the results page.   In version 4.3, this default display is no longer an option but you can view the last refresh date in two ways: 1) You can view the last refresh date time of a document under Statistics in the Reading mode. 2) You can insert the Last Refreshed Date field as shown below when in the Design mode:     More Information For more information about the Reporter functionality, please see the Reporter User Guide (ALM  or LLM).   ... View more

Update: FlexNet Operations Cloud ALM/LLM 2024.05 is now available in Production. Original Post (Apr 23, 2024 08:43 AM PDT) These are the highlights and key dates for the Software Monetization 2024.05 release: FlexNet Operations Cloud 2024.05 ALM FlexNet Operations Cloud 2024.05 ALM in UAT (Apr 22nd – no outage required) FlexNet Operations Cloud 2024.05 ALM in Production (May 10th – no outage required) The FlexNet Operations Cloud 2024.05 release includes enhancements and issue fixes. For more information about the release, please see the FlexNet Operations 2024.05 Release Notes. FlexNet Operations Cloud 2024.05 LLM FlexNet Operations Cloud 2024.05 LLM in UAT (Apr 22nd – no outage required) FlexNet Operations Cloud 2024.05 LLM in Production (May 10th – no outage required) The FlexNet Operations Cloud 2024.05 LLM release includes customer-specific enhancements and issue fixes. No release notes will be published for this release. FlexNet Embedded 2024.05 Cloud Licensing Service 2024.05 (CLS) in UAT - Apr 22nd (no outage required) Cloud Licensing Service 2024.05 (CLS) in Production - May 10th (no outage required) FlexNet Embedded Local License Server 2024.05 GA - May 10th The FlexNet Embedded 2024.05 release includes enhancements and issue fixes for the Cloud Licensing Service (CLS) and local license server. For more information, please refer to the FlexNet Embedded 2024.05 Release Notes available for download on the Product and License Center upon GA. ... View more

Introduction This article provides a running list of currently known issues with Reporter 4.3 which is scheduled to be available in the FlexNet Operations environment on the following dates: UAT: April 9, 2024 Production: May 12, 2024 (target date) Feature Use Cases Please review the list of known UAT Reporter 4.3 issues below. We will update this article as issues are resolved or added. Issue 1: Send From email errors [Resolved] When scheduling an emailed report from Reporter in UAT, populating the "Send From" field shows an error.  Workaround applied to resolve issue sending emails from Reporter.  Long term approach being assessed. Issue 2: Scheduled report history missing some scheduled instances [Resolved] When reviewing scheduled report history in UAT, most scheduled instances were migrated but some were not.   The few that were identified were resolved with an update to UAT Reporter. Issue 3: Missing Subscribed Alerts [Resolved] UAT Reporter is missing subscribed alerts for data refresh completion.  Alert for data refresh completion is enabled in UAT for configured tenants.  Contact support if you need it configured in your tenant. Issue 4: Recent Documents not working [Resolved] The "Recent Documents" section in UAT does not seem to display recently reviewed documents.   Refreshing and saving document will address display in the "Recent Documents" section.   Issue 5: Performance Reporter 4.3 has slow performance in UAT which is under investigation.   More Information For more information about the Reporter functionality, please see the Reporter User Guide (ALM or  LLM). ... View more

The recording for this event is available on the Revenera Learning Center for on-demand viewing. (Note: A customer-level community login is required to access the learning center. Please contact Technical Support for assistance).  For those new to Software Monetization or wanting a refresher, come join us on April 30, 2024 at 8 AM PDT for an introduction to Cloud Monetization APIs with Daniel Mboweni, Revenera Solution Engineer. To save your spot, register for this specific event using the link below: Watch Recording Or if you haven't already, register for the Software Monetization Office Hours series to automatically be registered for all future sessions: Register for the series (NOTE: If you've already registered for this series, you should have received your automatic registration confirmation.) We look forward to seeing you there! ... View more

Summary A vulnerability has been reported in the Basic MSI and InstallScript MSI (64-bit) Setups if configured with the options below: The project has Folder and Registry Permissions configured using 'Locked-Down Permissions' option set to 'Custom InstallShield handling' The Self-register option is configured with 'InstallShield Self-Registration table (ISSelfReg)' Note: All supported versions (InstallShield 2023 R2, InstallShield 2022 R2 and InstallShield 2021 R2) are affected by this issue.  This article provides details about this potential vulnerability and the remediation steps available.  Description There is known issue with Windows installer repair that allows a standard user to run MSI repair operations (performed by deferred CA) in NT AUTHORITY\SYSTEM context without requiring administrator credentials. This exploitable nature of MSI repair can present a potential security risk if the file operations from the deferred custom actions are not properly protected from standard user access. If custom handling option is configured, InstallShield extracts an executable named ISBEW64.exe to the writable TEMP folder, which is used to perform additional tasks like setting file and registry permissions and self-registration of COM servers. This misconfiguration of extracting an executable file to a writable folder along with the MSI repair exploitable behavior could potentially lead to a local privilege escalation by replacing ISBEW64.EXE with a malicious one. Workaround The following workaround options are available to remediate this issue:  Set 'Locked-Down Permissions' option to 'Traditional Windows Installer handling' or, Choose 'Windows Installer Self-Registration table (SelfReg)' option Click the links above for more information about each option. Fix Version and Resolution A hotfix for InstallShield 2023 R2 is available for download here: InstallShield MSI Repair-Privilege Escalation using Custom Handling Hotfix Additional Information Thank you to Kravets Vasiliy for identifying this issue and disclosing it to Revenera. ... View more

The FlexNet Embedded 2024.04 release is available for download from the Product and License Center. The FlexNet Embedded 2024.04 release includes enhancements and issue fixes for the Cloud Licensing Service (CLS) and local license server. For more information, please refer to the FlexNet Embedded license server 2024.04 Release Notes available for download on the Product and License Center. ... View more