hello team, our Blackduck scan for InstallAnywhere Linux installer has detected log4j vulnerability in the installer extraction.  screenshot attached. We are using IA 2021. Do let us know how we can fix this.  Thanks Sumit     ... View more

Hello Team, We are using IA 2021 version. In our installer, we are using a custom variable which store input from user and write it into a text file. The mechanism is working fine in UI mode but not working in silent mode. I tried to use 1) properties file and 2) passed the variable in command line with -D parameter. Both are not working. Also there are no conditions restricting the action from writing the variable in silent mode. Please suggest on this. thanks Sumit ... View more

Hello Team, We are using IA 2021 SP2. We are using a tar file which is supposed to get extracted while installation. I have configured "Expand Archive (TAR)" action for this.  Now coming to issue, when I try an installation it is getting failed with below error: Expand Archive: TAR Could not find file to extract TAR (Invalid size): I can see tar file is present at required location. Also the tar is getting unzipped fine manually with 7z utility. Hence tar is not corrupt. Can anyone please suggest what is the solution for this problem ? Thanks in Advance Sumit   ... View more

Hello Team, I am facing an issue with localization. We are using InstallAnywhere 2020. We have Chinese simplified and English languages supported in our IAP file. When I launch the installer on a Chinese language OS, I get a language selection prompt(This is working as expected.) The problem is with English language OS. When I launch the installer , I am not getting the same prompt and installer by default gets launched in English language. (This is the issue.) Please suggest on this. Thanks Sumit   ... View more

Hello Team,   I need some information on language support for IA. We are using IA 2020 in our environment. I have created one installer with Chinese simplified and English languages. I kept Default locale for unsupported languages to "Chinese Simplified". Now What I want it installer to launch in Chinese when a user double clicks on it. However, it starts in English.  When I launch with command line option using install.exe -l zh_cn it works fine. But i want Chinese to be the default one and installer should always  get launched in Chinese. English should be optional. Is this doable ? Do let me know Thanks Sumit ... View more

Hello Team,   I am facing one issue with an installscript exe application. It gives below error while installation:   --------------------------- Feature transfer error --------------------------- Feature: InnovatePortal Installation Files Component: InstallationFiles File: C:\Program Files\Innovate Portal\1.0.0\resources\app\node_modules\yargs-parser\build\lib\yar33BB.tmp Error: The parameter is incorrect. Can anyone please help me understand why i am facing this issue ? What it exactly means ? also we are using Installshield 2016 for packaging. ... View more

Hello Team,   We are using IS 2020 R3 Standalone Build. We have installscript project.  The issue is that setup is creating 3 cabs during build but compressing only one cab inside setup.exe. Due to this setup gets failed on launch with error:   Please help me with this.   ... View more

Hello Team,   I am getting this error while setup launch.  Error Code: -5001 : 0xffffec75. Can you please share some details why it prompted ? I need some details so I can troubleshoot the error in my setup. Thanks ... View more